Vinted Shoppers Voice Frustration Over Size Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are posting online stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Changes
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.